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Frequently Asked Questions
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Tickets will go on sale starting Friday, September 13, 2019.
Visit our main Oktoberfest webpage for information on locations and dates:
macysrestaurants.com/oktoberfest
ALL tickets this year will be sold online via our website:
macysrestaurants.com/oktoberfest
At this time, we can only accept VISA, MasterCard, American Express and Discover. Unfortunately, we cannot accept Macy's store cards due to online system limitations.
All tickets are NON-REFUNDABLE and NON-EXCHANGEABLE, so we advise that you are certain that you want to buy the tickets before purchasing online. You are welcome to gift or sell the tickets to another party on your own.
You will need to note that in the Comments section of the order and provide the other party's name. We will do our best to accommodate. If you have already placed your order, use the Contact Us link to provide that information via email.
Please note that in the Comments section of the order--be aware that we are not a gluten-free or nut-free facility. We will do our best to accommodate. If you have already placed your order, use the Contact Us link to provide that information via email.
You will add that to the order. There is no charge, but it must be added to the initial order.
21+ for ticket with 2 drinks. No age limit on ticket without drinks.NOTE: All children must be accompanied by an adult. A ticket is required for admission.
All events will include an accordion player.
Yes! Bring your camera to capture all of the great moments.
Use the Contact Us link to email your question.
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