In its second year, we are excited to announce the Walnut Room will again be be offering a holiday buffet filled with our signature Walnut Room dishes, including our famous Oven-baked Meatloaf, Asiago Chicken, our iconic Mrs. Hering’s Chicken Pot Pie, Lobster Bisque and many other Macy’s favorites. Your options will feel endless, and the dessert table will impress! We look forward to you celebrating with us in the Walnut Room this holiday season. Click here to view buffet offerings and our limited menu and cocktails.
Hours are varied; please refer to for a listing of holiday hours. To view the Great Tree, please visit us during operation hours Saturday, November 2 – Sunday, January 5, 2020.
We have limited reservations available from Tree Lighting, November 2, 2019 through January 5, 2020. Please visit to view if there are any open times available. These are the only reservations available. You are able to join the Walnut Room seating waitlist the day of your arrival by visiting the 7th floor iPad/tech station.
The wait time varies throughout the day and day of week. During peak lunch hours of 11:00am-4:00pm, the wait can be up to 3+ hours. Please plan accordingly.
Discounted parking is available in the Randolph Street parking garage located directly north of the store on Randolph and Wabash. Validation for the discount is available at Macy’s Visitor Center located on the First Floor. The Walnut Room does not validate parking slips.
The Walnut Room will be offering a breakfast buffet, limited to varying days and time. Please refer to the hours of operation posted on
Upon entering the store, please make your way to the 7th floor Walnut Room iPad/tech station. You can place your name on a waitlist and will be given an estimate for wait time based on seating ahead of you. You will receive a text when your table is available.
You will receive a text message, notifying you that your table is available. Please ensure you have cell service on your device and follow instructions that were provided to you when joining the waitlist.
You will receive a text should you leave the building however; we suggest you stay in the building to ensure you are seated timely.
The Walnut Room does not take reservations during the holidays, except for limited reservations on The shortest waits are usually for week days, early morning breakfast buffet and any time during the weeks before Thanksgiving or after the Christmas holiday. We appreciate your cooperation and patience during this busy holiday time.
We’ve created a private holiday space next to the Walnut Room, giving our larger groups a more convenient way to celebrate the holidays without all the hassle! There’s no additional charge! Dates and times fill up fast, so please email us using the contact us link if you are interested, and someone will reply!
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