Hours are varied; please refer to macysrestaurants.com for a listing of holiday hours.
We are not currently accepting reservations. All seating is walk-in.
The wait time varies throughout the day. During peak lunch hours of 11:00am-4:00pm, the wait can be up to 3+ hours. Please plan accordingly.
Discounted parking is available in the Randolph street garage located directly north of the store on Randolph and Wabash. Validation for the discount is available at Macy’s Visitor Center located on the Lower Level. The Walnut Room does not validate parking slips.
Beginning 11/24/17 through 12/26/17 the Walnut Room will be offering a breakfast buffet, limited to varying days and time. Please refer to the hours of operation posted on our website for details. Some breakfast hours for the Walnut Room are before store opening, please use the State Street entrance. There will be a host to escort you to the 7th floor Walnut Room.
When you pick up a pager you will be given an estimate for the earliest available seating time (or can request a later seating if you prefer). It is our goal to page you within 15 minutes of the quoted time. When you get a pager, you will also be given an information sheet stating the quoted time and additional pager instructions. Please review this sheet and keep it with you until pager drop off.
Pagers are available at the pager pick up station located on the 7th floor near the atrium escalators and Frango candy area.
The pagers are tested to work throughout Macy’s on State Street. You can pick up a pager and shop the store while waiting for your seating time.
The pagers do not work outside the Macy’s store.
The shortest waits are usually for week days, early morning breakfast buffet and any time during the weeks before Thanksgiving. Seating under the tree may require an additional wait. We appreciate your cooperation to minimize the wait for everyone.
We’ve created a private holiday space next to the Walnut Room giving our larger groups a more convenient way to celebrate the holidays with us without all the hassle! There’s no additional charge! Dates and times are filling up fast so please email us, using contact us if you are interested, and someone will reply!
The Great Tree will be on display through January 7, 2018.